Privacy Policy

This Privacy Policy explains how KiloIQ ("we", "us") collects, uses and protects your personal information when you use our app, website and membership. We are committed to handling your data responsibly.

1. Information we collect

• —Account details — such as your name and email address.
• —Wellness inputs — the goals, preferences, meals, workouts and activity you share so your coaches can personalise your plans.
• —Health & activity data — where you connect Apple Health or Health Connect, only with your permission, to calculate your Q Score.
• —Usage and device data — such as app interactions and basic technical information, to keep the service working and improve it.

2. How we use your information

• —To provide and personalise your plans, coaching and Q Score.
• —To manage your account, membership and support requests.
• —To improve, secure and maintain the service.
• —To communicate with you about your membership (and, only with consent, marketing you can opt out of at any time).

3. Sharing

We do not sell your personal data. We share it only with trusted service providers who help us run KiloIQ (for example hosting, analytics and AI processing), under appropriate safeguards, and where required by law.

4. Your rights

Depending on where you live, you may have rights to access, correct, delete or export your data, and to object to or restrict certain processing. To exercise these, contact us using the details below.

5. Data retention & security

We keep your information only as long as needed to provide the service and meet legal obligations, and we use appropriate measures to protect it.

6. Contact

To make a privacy request or ask a question, email support@kiloiq.com.